Meet the VA Mortgage Center Client Advocates

Expect incredible customer service

At VA Mortgage Center, delivering an incredible customer experience isn't just a goal—it's our pledge.

Because we serve those who have served our nation, we have a responsibility to provide the highest level of service with integrity and honor.

That's why we created a department focused exclusively on ensuring you receive the service experience we promised. Our team of Client Advocates work with individual representatives and members of management to ensure every aspect of your loan process is handled with the utmost professionalism, enthusiasm and care.

Each Client Advocate is a resource and champion for our customers and partners. We truly value the relationship we have with every one of our clients and we hope to empower you with the ability to take control of your personal experience.

To contact the Client Advocate team, leave your feedback in the form on this page and someone will be in touch with you promptly. You can also give the team a call at 800-212-5200. We want to hear about your experience and hope you will not hesitate to contact the team.

Reach us by Email

Our Client Advocates are here for you. Please feel free to leave any feedback you may have for us here.

Or give us a call

Feel more comfortable relaying your experience over the phone? No problem, our Client Advocates are standing by.