The Army authorizes the use of social media in both official and personal capacities, but threats are always present so education is key. The number of scam artists utilizing social media has increased, so the US Army is stressing caution in the use of such media as FaceBook, LinkedIn, and Twitter. These scam artists are determined to steal personal information, impersonate Soldiers and try to acquire sensitive information, even those of deceased Soldiers. In 2009, the Robin Sage Experiment effectively demonstrated how people respond to social media scams so the following are some tips to prevent having personal information acquired by the wrong people:
1) do not share information that you do not want to become public;
(2) verify a “friend” request by phone or other means before allowing access;
(3) look closely at all privacy settings; (4) be careful about what you post about your life — you cannot control where the information goes;
(5) be cautious when listing job, military organization, education and contact information;
(6) always ensure that information posted online has no significant value to the enemy;
(7) closely review photos to make sure they do not give away sensitive information;
(8) talk with family about operations security and what can and cannot be posted;
(9) create different, strong passwords for each online account.
For more information, see the Army Social Media Best Practices fact sheet at: http://www.slideshare.net/DepartmentofDefense/army-social-media-best-practices and the Army Social Media Handbook 2011 by clicking: http://www.slideshare.net/USArmySocialMedia/army-social-media-handbook-2011